ADMINISTRATIVE SKILLS POSSESSED BY OFFICE TECHNOLOGY AND MANAGEMENT GRADUATES FOR EFFECTIVE WORK PERFORMANCE IN FEDERAL POLYTECHNIC, BIDA, NIGER STATE

Abstract

 

The study was carried out in Federal Polytechnic, Bida to assess the administrative skills possessed by office technology and management graduates. The Study adopted a descriptive survey. The population of the study comprised 31 Heads of Departments from which relevant information concerning their secretaries (OTM graduates) were generated.  The population of the study was used as sample as it was considered sizeable and manageable.  Close-ended Questionnaire was the instrument used for data collection.  It was validated by three experts from the Department of Office Technology and Management. The researchers personally distributed and collected the completed copies of the questionnaire and used for the study. Data collected were analyzed and presented in tables using Mean and Standard Deviation.  The result of the analysis showed that OTM graduates possessed communication, organizing and technological skills for effective work performance in Federal Polytechnic, Bida. It was therefore concluded that OTM graduates, if not given administrative position as “administrative officer†may develop low working morale which in turn leads to change of cadre, low secretarial staff and low enrollment into OTM program of study. Based on the findings and conclusions of the study, it was recommended that OTM graduate should also be placed as administrative officers for effective work performance. 

Key words: Administrative skills, Office Technology and Management